Shipping policy
Shipping Rates:
- Shipping is by weight and zone and calculated automatically during checkout.
Shipment Processing:
- Orders received after 1:00 PM EST will be processed the next business day
- Most orders will be processed and shipped within 2 business days
- We do not ship on Saturday, Sunday, or Holidays
- E-mail notification with your tracking number will be sent once your order ships
- Orders over $150.00 will be shipped “Signature Required”, unless requested otherwise
- No international shipping
APO/FPO and PO Box Shipping:
APO/FPO and PO Box will be shipped via UPS Surepost. Transit times vary and are not guaranteed by UPS.
Alaska, Hawaii, Guam, Puerto Rico Shipping:
Alaska, Hawaii, Guam, Puerto Rico will be shipped via UPS Surepost. Transit times vary and are guaranteed by UPS
Damaged Shipments:
- Contact UPS direct at 1-800-PICK-UPS or (1-800-742-5877)
- UPS claim processing time is about 8-10 business days
* For any problems or concerns with shipping please contact us at 888-541-2493 from 9:00am-4:00pm, PST, via email at service@waxoriginal.com
Can You Gift Box My Order?
Unfortunately, we are unable to gift-wrap at this time. We apologize for any inconvenience.
Confirmation of Shipment
Once your order has shipped, you will receive an e-mail letting you know that your order has shipped & will include your tracking number.